Privacy Policy

1. Information We Collect

When you contact us or use our services, we may collect the following information:

• Name, email address, phone number, and company name provided through our contact forms or direct correspondence
• Website usage data collected through analytics tools, including pages visited, time spent on pages, and referral sources
• Technical data such as browser type, device type, and IP address
• Any additional information you voluntarily provide during consultations or project discussions

2. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide requested services
• Deliver and manage marketing campaigns on your behalf
• Improve our website, services, and overall client experience
• Send relevant communications about our services, with your consent
• Comply with legal obligations

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist us in operating our business (such as hosting providers, analytics platforms, and advertising platforms), but only to the extent necessary to perform their functions. These parties are contractually obligated to keep your information confidential.

4. Cookies and Tracking

Our website may use cookies and similar tracking technologies to improve your browsing experience and analyse site traffic. You can control cookie preferences through your browser settings. Disabling cookies may affect the functionality of certain parts of our website.

5. Data Security

We implement reasonable technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. When your data is no longer needed, we will securely delete or anonymise it.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal information
• Object to or restrict the processing of your data
• Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at admin@simplifycommerce.co.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at admin@simplifycommerce.co.